Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (906) 226-6075 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.
Special Order Merchandise:
Special order merchandise may not be cancelled. No returns, refunds or exchanges on special order merchandise. Special order time frames are estimated not guaranteed.
In Stock Merchandise Returns:
A 25% restocking charge will be assessed to all returned in stock merchandise. Merchandise must be returned within 24 hours in new condition. Merchandise must be free of wear and tear, pet hair, smells, stains, etc… Additional delivery and handling charges may apply.